Pet Product FAQs: Answers to Your Pawssibly Pet Questions

Frequently Asked Questions – Pawssibly Pet

Welcome to our FAQ section! We've answered the most common questions our customers ask before and after shopping with us.

Q1: Where do you ship to?

📦 We currently ship to the USA, UK, Canada, and Australia — with reliable delivery and tracking included.

Q2: How long does shipping take?

🚚 Shipping usually takes:

USA: 5 –10 business days

UK, Canada, Australia: 6 –12 business days

We’ll send tracking info as soon as your order ships.

Other Part of the World: 7-20 business days

Q3: How can I track my order?

You’ll receive an email with a tracking link once your package is shipped. If you didn’t get it, check your spam folder or contact us at support@pawssiblypet.com

Q4: What if I received the wrong or damaged item?

No worries! Please email us with your order number and a clear photo of the item. We’ll resolve it with a replacement or refund — fast.

Q5: Do you offer refunds or returns?

Yes. We offer returns within 30 days of delivery for unused items in original packaging. Visit our Return Policy page for full details.

Q6: Are your products safe for all pets?

Absolutely! We carefully select and quality-check every product to ensure safety, comfort, and durability for both cats and dogs.

Q7: Do you offer discounts or promotions?

Yes! Join our email list to get weekly updates on sales, promotions, and pet care tips. You can sign up at the bottom of this page.

Q8: Can I cancel or change my order?

We process orders quickly, so if you need to make a change, please email us within 12 hours of placing the order